Trusted. Flexible. Reliable.
Business Communication Management

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Helping our clients achieve their business communication goals,
processing over 100 million pieces of mail every year!

Cover-All Business Communication Management is a data-to-delivery direct mail division with over 50 years experience managing direct mail, transactional mail and e-mail programs. Our strength is the ability to manage and protect your data, using it to create relevant messages and mailing it with a high degree of accuracy. Leading North American organizations trust Cover-All to provide flexible and reliable direct communication production services, knowing we have the breadth of knowledge to ensure campaigns are delivered securely, accurately, on time, and on budget.

Cover-All is known for our unparalleled ease and flexibility managing mail campaigns. There is no project that is too complex or unique for our team to manage. Our ISO 27001 Certification ensures that your data is managed securely and accurately and gives us an edge dealing with changes in the business environment. Our ISO 9001 Certification ensures that we manage your business with quality management principles that are customer focused. Cover-All is also a Canada Post Smartmail Marketing EXPERT Partner, ensuring that your mail is delivered quickly and at the lowest possible cost.

If you’re ready to work with a team that is trusted, flexible and reliable, contact us today!

Canada Post Certified Smartmail Marketing Expert Partner horizontal

We’re here for all your Business Communication Management needs.

DIRECT MAIL

TRANSACTIONAL MAIL

E-MAIL SERVICES

CUSTOMIZED SERVICES

The Cover-All Difference

Trusted

Cover-All Business Communication Management is trusted by leading North American organizations to deliver over 100 million pieces of mail every year. When we first opened our doors over 50 years ago, trust was based on equipment and employee experience. Today, trust can be substantiated with our ongoing resources committed to attaining and maintaining our ISO 27001 Certification, ensuring the security of your data. We encourage your IT security, or compliance personnel, to contact us about our certification.

Flexible

Cover-All’s flexibility begins with our ability to accept your data in any format available, helping to maintain data integrity. From there we can create customized programs to segment your audience using relevant criteria, allowing you to create appropriate content for recipients. We can also produce highly customized fully variable documents to enhance your 1:1 messaging. Cover-All is known for our ability to develop customized systems, and our experts will endeavour to find solutions to all your business communications needs.

Reliable

Cover-All’s experienced mail production experts take pride in their ability to identify areas to improve accuracy, eliminate waste and improve your mail programs. Your account manager will ensure your campaign is effective, accurate, on time and on budget. Our reliability is based on three factors: the experience of our long-term employees, our Production Control Management and Mail Automation Systems, and our Quality Control ISO 9001 Certification. These factors ensure consistency and accuracy of your campaign throughout every stage of the process, helping to drive down costs while improving results.

What Our Clients Say...

"Cover-All met and actually even exceeded our service level agreement. This has had a positive trickle-down effect throughout the entire organization, most notably in our contact centre. We were pleased to discover that having our program automated enabled the program to run smoother and more accurately."

Stephanie McLean, Ontario College of Teachers

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"The outcome not only met but exceeded our expectations. From the process stability and ease of use reporting to the turnaround time, and even customer service support, they provided, Cover-All never failed to come up with unique ways to tackle our challenges. We were actually able to save hard costs from a supplier perspective and also save resources required internally to perform these tasks. Overall, very positive cost and efficiency gains for us."

Nancy Bynoe, CBV Collection Services Ltd.

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"Given the importance of this service for our member companies and Canadian consumers, we appreciate how Cover-All and our previous supplier worked together closely to successfully migrate the DNM site. The level of communication, coordination and hands-on leadership instilled a great deal of confidence that the project was on track and we would meet our transition goals.”

Tim Bishop, Vice President
Marketing & Member Engagement at CMA.